AI (Artificial Intelligence)

 Artificial intelligence refers to the intelligence displayed by machines made by people. Many people think that artificial intelligence is still a "technology of the future", but it is already in our lives.


1. Chat bot

Have you ever had this experience: when you want to privately message a Facebook fan page, after you click on the chat page, a dialog box that can interact with you will automatically appear for you to choose and interact.

When encountering a problem with the product, many people respond by looking for customer service to request assistance, but this is very consuming human resources for the company. Therefore, by setting up a chat bot, the customer asks for a specified keyword, the machine immediately finds out the answer to the question and provides it to the consumer, which greatly reduces the time for manual response.

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  1. That's right. I had use the chat bot once before, it was very convenient.

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